FAQ

The RealVitalize program provides home sellers with home improvement resources during the listing period, with no upfront costs or interest fees.

Angi offers the nation’s largest network of pre-screened, homeowner-rated home service professionals. They connect sellers with top-rated local pros to ensure they are getting the best service provider to get the job done right.

All residential property types qualify for the RealVitalize program as long as they have an active listing agreement with an agent affiliated with a participating Anywhere brand (or applicable affiliate), with the exception of undeveloped land or any property that is in pre-foreclosure or foreclosure, forebearance, bank-owned, short sale or where the seller is in bankruptcy. NOTE: New construction residential properties can utilize the RealVitalize program for staging only.

There is no program fee for the seller or the agent to utilize the RealVitalize program. The seller pays back only the project cost from the settlement funds at closing - with no enrollment fees, interest charges or markups.*

* Seller must pay for work upon earlier of closing, listing no longer being in effect, or 12 months after completion of first job. If settlement proceeds are insufficient to cover the RealVitalize project costs, seller must pay the balance within 15 days after closing.

No. The RealVitalize program is focused on creating a simple experience for home sellers by providing home improvement services with no upfront or hidden fees, or liens on the property.

A seller’s budget when using the RealVitalize program is equivalent to the list-side commission percentage of the home’s list price, with a program maximum set by the brokerage. If an agent is unsure what their program maximum is, they can confirm with their broker or their office manager. As an example, if the list price of the home is $500k and the list-side commission rate is 3%, the budget would be $15k.

If a seller wants to invest in services above the budgeted fund availability, there are two options: • The seller can choose to increase their list-side commission rate with their agent, increasing their budgeted amount to be high enough to cover the full project. The maximum listing commission accepted by the program is 10%. Keep in mind, the budget will still be capped at the program maximum. • The seller can pay Angi directly for the overage amount. Payment towards overages will be required at the start of the project.

Before Angi begins any work, the price will be clearly communicated and the seller will have the chance to review any quote before work is performed—if the seller disagrees with the price, the seller or agent can work with the dedicated Angi Project Consultant to find a different provider or change the scope of the work. A seller can walk away before completing renovations with no fees, as long as work has not begun

There are no obligations to agree to or move forward with any services when enrolling in the RealVitalize® program! If a seller enrolls in the RealVitalize program but decides prior to approval of estimates that they are no longer interested in using Angi services, there are no costs, fees or financial obligations. A seller must be enrolled and approved in the program before an Angi service provider will provide any estimates. While home services estimates are free and without commitment, staging services could be an exception based on specific stagers if design work has been completed at the seller’s request, and there could be an applicable fee. This would be explained by the Angi Project Consultant prior to costs being incurred.

Angi’s team of project consultants is centrally located and positioned as advocates to help agents get quality work done on listings in preparation for sale. The Angi Project Consultant will help source qualified, top-rated and local service professionals to complete the desired work. They also support agents by coordinating estimates and work completion that best suit the agent’s and seller’s schedule. The Angi Project Consultant is the agent’s partner to ensure seller satisfaction with the work that is completed on their home.

Angi has a rigorous screening process for its service providers, including background checks and licensing requirements. Angi providers are all local professionals, selected for having high customer ratings and experience.

Generally, no, but some may be the same. Vendors who agree to participate in the RealVitalize® program agree to different, additional terms and conditions — including to receive payment from Angi instead of the customer.

The RealVitalize program can assist with any non-structural project. This includes large renovations or just the final touch-up services that makes a home show-ready. If the agent is not sure if a service would be covered, we encourage them to enroll the listing and the RealVitalize program will send someone out to assess the work at no obligation. Angi has expert providers for almost any home service, and most would be covered in the RealVitalize program. Examples of frequently requested services include:

• Staging

• Landscaping

• Cleaning

• Painting

• Plumbing

• Electrical Repairs

• Carpeting and Flooring

• Room Renovations

• And more!

Services that are not included with the RealVitalize program are projects deemed structural. These are remodels that affect the overall square footage or integrity of the home, including:

• Foundation work

• Building an addition to a home

• Building new walls or tearing down existing walls

• Installing an entirely new roof

• Digging an in-ground pool

Please note - Moving and Storage services are no longer available through the RealVitalize program. Junk removal is still supported.

Our partners at Angi offer a valuable “Happiness Guarantee”: If the sellers are not satisfied with the home projects or service, Angi will work to make it right.